Reservation Systems

Reservation Systems are often the first contact a restaurant has with its customers. Providing a positive experience through ease of use is essential.

Centralized Table Reservation

Sea Point Reservation Systems can be available for a single store, several stores, or a large chain of locations. We can integrate our reservation system with your POS system through upgrading an existing system to meet your needs.

Features

Share table allotment
Avoid overbooking
Easy management
Centralize all bookings, like phone call, call center, social media
Merchant website
Mobile app
Flexibility to add portals
Integrate with other agents

Benefits

No extra PC/Server needed
One-off setup & training fee
Tailored modules to fit your needs
Annual recurring subscription for your modules

On-Line Booking Module

Deposit amount can be interfaced with POS system for real time settlement

On-line booking payment gateway Interface

SMS or Email will be sent to customer for confirmation

Front-end views status report

Back-end deposit report

Call Center Module

Regional call center can be set-up to handle multi-property restaurant reservations
in a more efficient and cost saving approach

Promotion Module

Corporate and local customer database matrix

Building corporate data warehouse, such as

15% for Golf membership
Thailand NY traditional menu promotions
Birthday, Anniversary, special days/occasions, festive seasons
Italian wine promotions

Analysis tools for restaurant group and hotel management

Built-in customer relationship management (CRM)

Locate target customer from local master database and profiles based on:

Frequency
Recency
Monetary

Ready-to-use promotion tools

Social media platform connectors

This platform can integrate 3rd party agent booking to your reservation system and front staff could add new, change and delete bookings received from 3rd party agent

On-Line Deposit Module

Collect deposit of reservation on-line to ease the workflow in Operation and Finance departments